Have questions, feedback, or need assistance?
We’re here to help! At NYBLS.com, we value open communication with our readers and strive to make it easy for you to get in touch. Below you’ll find all the ways you can reach our team. We encourage you to contact us with any inquiries or suggestions – our team is friendly, responsive, and ready to assist.
Support Email
The quickest way to reach us is via email. Feel free to drop us a message at telegram. We monitor this inbox closely and handle everything from general questions to site feedback and support issues. Whether you have a question about our reviews or just want to say hello, our team will ensure your email gets the attention it deserves.
Phone Number
Prefer to speak with someone directly? You can call our customer support. Our support staff is available by phone during business hours (9:00 AM – 6:00 PM EST, Monday through Friday). If you reach us outside of these hours, please leave a voicemail with your name and issue, and we’ll get back to you as soon as possible. (Note: For the fastest response especially outside business hours, we recommend email or our contact form.)
Social Media Links
Stay connected and reach out to us on social media! We love engaging with our community on these platforms. Follow our pages for the latest updates, or send us a direct message:
- Facebook – NYBLS on Facebook
Our social media team is active daily. If you have a quick question or just want to interact with us informally, social media is a great option. Don’t hesitate to like, comment, or DM — we’re friendly and responsive on all channels.
Customer Support Hours
We understand that inquiries can come at any time, and we aim to be as available as possible. Our customer support operates 7 days a week. Generally, our team is actively online Monday through Friday from 9:00 AM to 6:00 PM EST, but we also monitor requests during evenings and weekends. This means even if you contact us outside of typical hours, someone will be keeping an eye out for urgent messages. For non-urgent queries that come in off-hours, we’ll respond first thing the next business day.
Typical Response Time
Your time is important, and we want you to know what to expect after you reach out. We strive to respond to all emails and form inquiries within 24 hours. In many cases, you’ll hear back from us much sooner (often within just a few hours during support hours). Social media messages are usually answered even quicker, as our team frequently checks our feeds. If you contact us by phone and we miss you, we’ll return your call or email you (if provided) within one business day. Prompt communication is a top priority for us, so you’re never left waiting long for a reply.
Tip: Be as detailed as possible in your message so we can assist you more effectively (for example, mention the casino review or article you’re referring to, if applicable). After you submit the form, you’ll see a confirmation that your message was received, and one of our team members will get back to you shortly.
Office
123 Mabini Street, Barangay San Antonio, Makati City, Metro Manila, 1203, Philippines
Additional Information
- Feedback & Suggestions: We love hearing your ideas! If you have suggestions for new features, want us to review a specific online casino, or spot any information that needs updating, please let us know. Your feedback helps us improve and serve you better.
- Partnership Inquiries: For business partnerships, advertising opportunities, or media inquiries, please email us at [email protected]. Kindly include “Partnership Inquiry” in the subject line so we can direct it to the right team members.
- FAQ & Resources: You might find quick answers in our FAQ section or relevant articles on our site. We recommend checking those out if you have a general question – but if you still need help, don’t hesitate to contact us directly.
- Professional and Friendly Service: Our NYBLS team is dedicated to providing helpful, friendly customer service. Whether you’re a longtime reader or new to our community, we’ll treat your inquiry with care and respect. We aim to not only resolve your issue or answer your question, but also to make your day a little easier.
Don’t hesitate to reach out – we’re here to assist you every step of the way. Communication is key to the community we’re building at NYBLS.com. We look forward to hearing from you and will do our best to ensure your experience with us is positive and helpful.
Thank you for choosing NYBLS.com as your trusted online casino review resource!